“Palaniappan has delivered exemplary service and has consistently demonstrated outstanding leadership in the delivery of key programs of work over many years. Key to this success has been his ability to quickly assimilate an understanding of the project brief, key challenges and deadlines. Teams with the necessary competencies are established quickly and realistic plans constructed in collaboration with the customer. Palaniappan is attentive to the execution and progress reporting; escalating as needed where key issues arise.

When Palaniappan decided to set up his own business (Upshot) we had no hesitation continuing to work with him and have experienced even better support and performance on the projects we have awarded. This has instilled trust and confidence across our organisation and under pinned a willingness to award further contracts of increasing scale and importance to our organization. Upshot has now established itself as a proven high-performance R&D service provider to our business and would have no hesitation in recommending them as a future service provider and partner.”